okvk Privacy Policy — Your Information, Our Responsibility

1. Introduction and Purpose

okvk ("we", "our") operates as a trusted online gaming platform in Bangladesh. We place the highest importance on our users' privacy and are fully committed to protecting their personal information.

This privacy policy explains how okvk collects, uses, stores, and discloses your personal information. It also provides detailed information about your rights and our responsibilities.

This policy applies to the website https://okvk.cam and all okvk services. By using our services, you acknowledge that you have read this privacy policy and have accepted its terms.

2. Information We Collect

okvk collects certain personal information to run its services properly, verify user identity, and keep financial transactions secure. This information is divided into the categories described below:

2.1 Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification — only users aged 21 and above may use the service)
• National ID (NID) or passport number (where applicable)
• Profile photo (optional)

2.2 Contact Information

• Email address
• Mobile number (for bKash, Nagad, or Rocket verification)
• Current address (when needed for financial transaction verification)

2.3 Financial Information

• bKash, Nagad, Rocket, or bank account details (for transaction processing only)
• Transaction history (deposits and withdrawals)
• Wallet balance and bonus usage records

2.4 Technical Information

• IP address and device type
• Browser version and operating system
• Login time and session information
• Information collected through cookies and similar tracking technologies

2.5 Gaming Behaviour Information

• Records of games played
• Betting history and amounts
• Time spent on the platform
• Preferred game categories and gaming patterns

3. How We Collect Information

okvk collects information in the following ways:

3.1 Direct Collection

When you create an account on okvk, log in, make a financial transaction, or contact our support team, you provide information to us directly.

3.2 Automatic Collection

When you use our platform, certain technical information is collected automatically. This includes cookies, web beacons, and similar technologies.

3.3 Collection from Third Parties

For identity verification and fraud prevention, we may sometimes receive limited information from payment service providers such as bKash, Nagad, or Rocket.

4. Purposes for Using Information

okvk uses your personal information for the following legitimate purposes:

• Account registration and identity verification
• Age verification to confirm users are 21 years of age or older
• Processing financial transactions and maintaining records
• Providing customer service and technical support
• Detecting and preventing fraud
• Responsible gaming monitoring and support
• Improving platform performance and security
• Meeting legal obligations
• Providing a personalised gaming experience
• Informing you about relevant promotional offers and bonuses (with your consent only)

5. Disclosure and Sharing of Information

okvk does not generally share your personal information with third parties. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Limited information may be shared with trusted technology partners for the purpose of operating our platform. All such partners operate under strict agreements aligned with our privacy policy.

5.2 Payment Processors

Limited financial information necessary to process transactions via bKash, Nagad, Rocket, or bank transfer is shared with the relevant payment service provider.

5.3 Legal Obligations

We may be required to share information with relevant authorities pursuant to a court order, government directive, or legal investigation. In such cases, we will provide only the minimum information legally required.

5.4 Fraud Prevention

Limited information may be shared with security partners to detect fraudulent activity and protect our users' interests.

6. Data Security Measures

okvk uses industry-standard technology and processes to protect your personal information. Our security framework includes the following measures:

• SSL/TLS Encryption: All communication between your browser and our servers is encrypted
• Database Encryption: All sensitive information stored in our database is kept in an encrypted state
• Access Controls: Only authorised staff have access to personal information
• Two-Factor Authentication (2FA): An additional layer of security to protect your account
• Regular Security Audits: Periodic reviews to identify and address system vulnerabilities
• Firewall and Intrusion Detection: Active protection to prevent unauthorised access

Although we ensure the highest level of security, transmitting information over the internet is never entirely risk-free. When using our platform, use a strong password and do not share your login credentials with anyone.

7. Data Retention Period

okvk retains your personal information only for as long as necessary. The following factors are considered when determining the retention period:

• All account information is retained for as long as the account remains active
• Financial transaction records are retained in accordance with legal requirements
• Some information may be kept for a specified legal period even after an account is closed
• Limited information may be retained for an extended period for security and fraud prevention purposes

Once the specified retention period has ended, we securely delete or fully anonymise your information.

8. Cookie Policy

okvk uses cookies and similar technologies to improve the performance of our platform. Cookies are small text files stored on your device.

8.1 Types of Cookies We Use

• Essential Cookies: Required for the basic functionality of the platform — these cannot be disabled
• Functional Cookies: Help remember your preferences and settings
• Analytics Cookies: Analyse usage patterns to help us improve our services
• Security Cookies: Used to detect and prevent fraudulent activity

You can manage cookies through your browser settings. However, disabling certain cookies may limit some platform functionality.

9. Your Rights

You have the following rights regarding your personal information:

9.1 Right to Access

You may request from okvk at any time to find out what information we hold about you.

9.2 Right to Rectification

If any of your information is inaccurate, you may request a correction. We will correct it as soon as possible.

9.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may need to be retained where we have a legal obligation to do so.

9.4 Right to Restrict Processing

In certain cases you may request that the processing of your information be restricted.

9.5 Right to Withdraw Consent

Where the processing of information relies on your consent, you may withdraw that consent at any time. This will not affect the lawfulness of any processing carried out prior to the withdrawal.

10. Privacy of Minors

okvk is not intended for anyone under the age of 21. We do not knowingly collect information from anyone under the age of 21.

If we become aware that someone under the age of 21 is using our platform, we will immediately close that account and delete all associated information.

If you are aware that a minor is using our platform, please contact us.

11. International Data Transfers

okvk primarily serves users in Bangladesh. In some cases, your information may be stored or processed in another country due to technical infrastructure or service providers.

In such cases, we ensure that adequate data protection measures are in place in that country or region and that the standards of our privacy policy are maintained.

12. Changes to the Policy

okvk may update this privacy policy from time to time. If there are any significant changes, we will notify you in the following ways:

• Through a notice published on the website
• By sending a notification to your registered email address
• Through a consent confirmation at the time of your next login

If you continue using our services after any changes, you will be considered to have agreed to the new policy. Therefore, it is recommended that you visit this page regularly.

13. Responsible Gaming & Information

okvk is committed to responsible gaming. We use information about your gaming behavior for your safety and well-being.

If we notice that a user's gaming pattern may be problematic, we will take the necessary steps to provide support. To learn more about responsible gaming, visit our Responsible Gaming page.

14. Contact Us

If you have any questions or comments about this privacy policy, or wish to exercise your rights, please contact us through the following:

Related Pages

Read our other legal and informational pages:

• Terms & Conditions — Complete rules for using the service
• Responsible Gaming — Guidelines for safe and responsible gaming
• About Us — Detailed information about the okvk platform
• FAQ — Answers to common questions